Frequently Asked Questions

What forms of payment do you accept?

Private Pay (cash, check, bank transfers)
Long-Term Care Insurance
Medicare Advantage Plans (contact your carrier directly to see if they cover adult daycare)
Medicaid Waivers (CCSP & SOURCE)
Participant Directed payments made through a fiscal intermediary (e.g.-Acumen)

Call us today to find out what financial options may be available to you.

Can I just come one day a week?

We require the minimum of a 2-day attendance commitment per week for full-day participants, and a 3-day minimum for half-day participants. This allows the member to remain adjusted to the program and receive the maximum benefit from participation and activities.

Do you provide transportation?

At this time we do not provide transportation to and from the facility for our members. We do plan on offering this service in the future. We can help you coordinate transportation services provided through Southeastrans, and private non-medical transport providers.

Do I have to pay for the days that I miss?

Yes. Tuition is based on a weekly rate that must be paid prior to services being rendered. If a member is absent they are still responsible for payment unless otherwise noted and approved by the Director. An alternative day can be scheduled to replace the day missed, but must be used by the end of the following month and can only be scheduled and approved by the Director since it is based on availability and other factors.

How many hours can my loved one be there during the day?

We are open from 7am until 6pm, Monday thru Friday. Members are allowed to be at the facility for no more than 8 hours per day without incurring additional fees.

Can my loved one stay for just a few hours a day?

We do not provide hourly attendance at this time. We have found that when members are here for only a few hours a day, they are unable to reap the full benefits of being able to participate in many of the activities, and at times feel rushed and/or frustrated. Also, they are unable to establish a healthy connection with peers and staff if only present a few hours here and there. However, we do offer a daily price for attendance less than five (5) hours per day with a minimum three (3) day commitment per week.